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In Paris Hyatt Regency Paris Etoile (Concorde La Fayette) on the 26th and 27th of October was held one of the world's major conventions of quality — International World Quality Commitment. Companies from 74 countries, the leaders of economics and arts, experts of quality and representatives of the diplomatic corps arrived to the French capital.
This year the Ukraine was represented by the Kiev hotel CITYHOTEL.
International World Quality Commitment it's a part of programs BID (Business Initiative Directions). It is carried out to reward the best of the best, to show the world that these companies follow the path of quality and success.
Engineers, physicists, mathematicians, economists, sociologists and journalists are constantly improving the quality models. In fact, TQM QC100 is a style of management that which is based on quality service; it aims a long-term success by focusing on client satisfaction. TQM involves all members of the organization in improving processes, products, services and the culture in which they work. TQM QC100 is a world class quality.
The best companies were selected by such criteria: client satisfaction, benchmarking, leadership, planning and decision-making, innovation and business expansion, brand prestige, financial and business results, and many other features.
Traditionally Jose E. Prieto a BID President personally handed awards to the winners. For the CITYHOTEL this recognition is not only a symbol of quality, but also a pledge agreement to follow the path of improvement.
SUMMARY: A creator of the first version of the Model Quality TQM (Total Quality Management) QC100 Jose E. Prieto founded a publishing group JBAN in 1973. From 1986 he together with an international team of experts has been directing the organization Business Initiative Directions. Their main mission is to spread the culture of quality in the leading companies worldwide.